Frequently asked questions
How should we respond to a ransomware attack?
Immediately disconnect infected systems from the network, isolate backups, notify law enforcement, and consult with cybersecurity experts before deciding whether to pay the ransom. It’s also important to have a pre-defined incident response plan for ransomware attacks.
What should we do if an employee falls for a phishing attack?
Immediately report the incident to your IT or security team. Change any compromised passwords, monitor accounts for unusual activity, and inform affected customers if sensitive information was disclosed. Conduct a review to understand the attack's impact and improve defenses.
How can we minimize damage from a security incident?
Quick detection and containment are critical. Implementing strong monitoring, having an incident response team on call, and regularly testing incident response protocols can help mitigate the impact of a security incident.
What should we do if a malware infection is detected?
Isolate the infected systems to prevent further spread, run antivirus scans to identify and remove the malware, change passwords for affected accounts, and conduct a thorough investigation to determine how the infection occurred. Report the incident to your IT team and follow your incident response plan.
What preventive measures can be taken against DDoS attacks?
Implementing a robust DDoS protection service, using content delivery networks (CDNs), deploying rate limiting, and maintaining scalable resources can help mitigate the impact of DDoS attacks. Regularly updating your incident response plan to include DDoS scenarios is also crucial.
How can we secure our web servers against hacking attempts?
To secure web servers, regularly update and patch software, configure firewalls to filter incoming traffic, enforce strong authentication and access controls, use secure coding practices, and conduct regular security audits and vulnerability assessments.